FAQ - Sanctuary Spa & Skin Care

Sanctuary Spa, Long Beach, is a full-service day spa specializing in facials, massage, body treatments, dermaplaning, chemical peels and our most popular treatment, DiamondGlow.
https://sanctuaryskincare.net/wp-content/uploads/2018/12/SanctuarySpa-facials.png

Cancellation

IF YOU NEED TO CANCEL OR RESCHEDULE YOUR APPOINTMENT, PLEASE CALL US BY 7PM THE DAY PRIOR TO YOUR SCHEDULED APPOINTMENT.
Late Cancellation Policy

**LATE CANCELLATIONS WILL BE CHARGED 50% FOR ALL SERVICES AND WILL BE ADDED TO THE CREDIT CARD GIVEN TO HOLD THE APPOINTMENT.

What is the cancellation policy?

IF YOU NEED TO CANCEL OR RESCHEDULE YOUR APPOINTMENT, PLEASE CALL US BY 7PM THE DAY PRIOR TO YOUR SCHEDULED APPOINTMENT

No Show Cancellation Policy

IF YOU ARE A “NO SHOW” OR DO NOT CALL TO CANCEL YOUR APPOINTMENT, YOU WILL BE CHARGED 100% OF YOUR SCHEDULED APPOINTMENT.

https://sanctuaryskincare.net/wp-content/uploads/2023/01/facial-640x640.png
https://sanctuaryskincare.net/wp-content/uploads/2023/02/booking_10c3f077-a919-4928-a0cc-109322cb7f87.jpg

Refund Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items?

Gift Cards

To complete your return

To complete your return, we require a receipt or proof of purchase.

https://sanctuaryskincare.net/wp-content/uploads/2023/01/sanctuary-logo-new-small.png
Our Commitment

Our mission is to provide outstanding services that nurture, heal, and revitalize your mind, body, and soul. We pride ourselves on our decadent, personalized services that are enriched by our seasoned professionals.

Social media

Copyright Sanctuary Spa & Skin Care. All rights reserved.